HOW QUICKLY WILL MY ORDER SHIP?
We make each deluxe print and canvas gallery wrap when it is ordered. We typically complete and ship within 7-14 business days.
HOW CAN I TRACK MY ORDER?
We will email you tracking details as soon as your order is headed your way!
DO YOU SHIP INTERNATIONALLY?
We're working on it! Currently, we only ship in the United States and Canada. Please note, for shipping to Canada, you may be responsible for paying additional duties, taxes or import fees to receive your package. Please make sure you acknowledge and accept responsibility for the payment of these fees before completing your purchase.
CAN I CHANGE MY ORDER?
We create each piece on demand specifically for you based on your order details. Production begins immediately upon receipt of an order. While we can change certain things about some orders, we cannot alter size, selections or type without costs associated with the change. Please be sure of your selections prior to placing an order.
CAN I ORDER LARGER SIZED PRINTS THAN WHAT'S LISTED ON YOUR SITE?
Yes! Just email us at: email@example.com and let us know what piece you are interested in and what size and we'll get in touch with you. Please know that larger sized art usually requires building a crate and that will affect your shipping cost.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
Our art and merchandise is not stored in a large warehouse. Rather, we create each piece on demand, and specifically for you! Since we don't store inventory, returns cannot be accepted. Please be certain of your size and choices before you place an order, as all sales are FINAL. We appreciate your understanding.
We do our utmost to ensure that your prints and merchandise are packaged carefully and arrive safely at their destination. If your order arrives damaged, please keep all packaging and contact firstname.lastname@example.org with your order number for further instructions.
WHAT IS A GICLEE?
A giclee is a high-quality print of Scooter’s original or digital painting. They are beautiful pieces of art on stretched, 1.5" thick gallery-wrapped canvases. Each giclee includes hanging hardware and is ready to hang when you receive it.
CAN SCOOTER SIGN MY PRINT?
Unless a paper or canvas print specifically states, in its description, to be hand signed and/or personalized by Scooter, then it will not be. Our print service provider creates each piece on demand specifically for you based upon your order details and then ships directly without Scooter seeing it.
DO YOU OFFER IN-HOUSE FINANCING?
Yes! We know collecting original art is a commitment both personally and financially and we would never want finances to keep you from be able to collect a one-of-a-kind piece of art that you can cherish forever therefore, we do offer in house financing with Affirm. Simply select the "Affirm" payment selection at checkout. For more information about Affirm and how it works see our Affirm info page HERE.